Cinecarryover

Refund Policy

Overview

This Refund Policy explains our procedures for reviewing and processing refund requests, ensuring fairness and service consistency.

Eligibility for Refunds

Refunds may apply to billing errors, duplicate charges, or verified service failures. Other requests are assessed on a case-by-case basis.

Non-Refundable Scenarios

Certain digital products or fully delivered services are non-refundable. Users should review details prior to purchasing.

Refund Process

Refund requests must include transaction details and a clear reason. Valid claims are refunded to the original payment method.

Partial or Conditional Refunds

Partial refunds may be granted for incomplete or unused service parts. Conditional refunds depend on specific case criteria.

Dispute Resolution

For disagreements, relevant evidence should be provided. We aim for fair resolutions through thorough communication.

Processing Time

Approved refunds typically take 5–10 business days, though payment provider delays may occur.

Limitations and Exceptions

Refunds aren't issued for misuse, fraud, or service term violations. All final decisions are conclusive.

Policy Revisions

This policy may be updated as necessary. The latest version will always be displayed here.